General FAQs

What areas do you serve?

1

We proudly serve the Greater Phoenix area, including Peoria, Surprise, Glendale, Phoenix, Scottsdale, Mesa, Chandler, and surrounding East and West Valley communities.


Do you offer free estimates?

2

Yes. We offer free on-site assessments for both glass replacement and solar screen installations. During the visit, we take measurements, discuss options, and provide a customized quote.


How do I schedule a service?

3

You can request an appointment through our website, call us, or contact us via email. We’ll confirm your appointment and walk you through the next steps.


Do you require a deposit?

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Yes. A deposit is required to order materials and block off time for your project. The remaining balance is due upon completion and final walkthrough.


What does the glass replacement or solar screen installation process look like from start to finish?

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Here’s how we make it easy for you:

  1. Initial Consultation: After completing our contact form, we will give you a call to discuss your needs, and schedule a time to have one of our representatives visit the work site.

  2. Site Visit & Quote: Next, one of our trusted team members will perform a site visit to take precise measurements of the glass to be replaced or discuss your solar screen needs and provide fabric and frame options to determine pricing, and answer any questions you may have.

  3. Payment & Ordering: After the site visit, our team will send you a clear quote + contract detailing the specifics of the job and request a deposit payment. Once the contract is signed, and the deposit is received, we will order the glass from our trusted suppliers, or begin creating your custom screens.

  4. Install Scheduling: When the glass for your job is cut and ready, or your custom screens have been created, we’ll reach out to schedule a convenient installation date and time.

  5. Preparation: On the day of the job, our team arrives on time, reviews the plan, and prepares your space to protect your home or business.

  6. Installation: We carefully complete glass or solar screen install with precision and care, following all safety and quality standards.

  7. Clean-Up: We don’t leave a mess — our team thoroughly cleans the area and responsibly disposes of old materials.

  8. Final Walkthrough: Before we leave, we walk you through the completed work to ensure you’re happy with everything. During this time, we’ll collect photos and videos for our internal records and your digital client folder.

  9. Post-Job Support: We provide a physical or digital folder containing warranty information, relevant before-and-after photos, details about energy efficiency, and a script you can use to contact your home insurance provider about improvements that may qualify you for rebates or insurance rate reductions. We’ll also ask for your honest feedback and remain available if you have any questions or issues down the road.


Are you licensed and insured?

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Yes! Honey Glass AZ is fully licensed and insured. We also work with a trusted team of skilled contractors to ensure all installations meet Arizona’s industry standards. Our ROC License number is #363147.
In other words, you’re in safe hands — we’re fully legit and protect both you and your property.

Glass Replacement
FAQs

  • We provide residential and commercial glass replacement services, including window glass, storefront glass, mirrors, shower enclosures, and custom glazing solutions.

  • We start with an on-site assessment and measurements, provide a detailed quote, collect a deposit, and order custom glass. Once the glass is ready, we schedule installation and complete a final walkthrough with you.

  • Most residential window replacements take between 1 to 3 hours per window, depending on size and complexity. Commercial projects vary based on scope, but we’ll provide a clear timeline upfront. Most projects are completed within 2 to 4 weeks from your first call to the final walkthrough — depending on how quickly we can get the glass from our supplier and your availability for scheduling.
    We keep things moving, stick to our schedule, and get the job done right — without dragging things on or rushing through it.

  • Yes, we offer free consultations to assess your project and provide a detailed, transparent quote with no hidden fees.

    During the initial call, we’ll typically be able to give you a reliable ballpark estimate. After that, one of our team members will visit your site to take precise measurements of the glass that needs to be replaced. Once we have those details, we’ll provide you with a final, accurate job quote.

    No surprises here — you’ll have a clear idea of costs before any work begins.

  • We stand behind our work with a warranty covering both materials and labor. Specific terms vary by project, and we’ll provide all warranty details and documentation upon completion.
    If something goes wrong, we’re on it — no stress, no fuss.

  • Yes, we offer prompt emergency repair services for broken or damaged glass. We also offer emergency board up services for clients to ensure the area is safe and secure as we await glass delivery. If you’ve got a smashed window that needs fixing fast, just call — we’ll get it sorted ASAP.

    Please note: Emergency services may include additional costs due to the priority nature of the job and after-hours availability. We’ll always be transparent about pricing before any work begins.

  • Absolutely! Our team treats your property with respect, cleaning up all debris and leaving the site spotless before we leave.
    We don’t just fix your glass; we make sure your place looks great when we’re done.

  • Our experts will assess your windows and recommend the best, most cost-effective solution—whether it’s replacing just the glass or the entire window unit.
    No need to replace the whole window if you don’t have to — we’ll help you save money where possible.

  • While we do not communicate with insurance on your behalf, we can assist with insurance documentation and provide detailed reports to support your claim.
    We make dealing with insurance easier, helping you get the coverage you deserve.

  • You can schedule a free consultation directly through our website, call or text us at (623) 552-5444, or email us at contact@honeyglassaz.com.
    Pick whatever works best for you — we’re ready when you are.


  • We accept cash, major credit cards, and electronic payments via our online portal.
    Pay however you want — we keep it easy and convenient.

Solar Screen Installation FAQs

  • Solar screens are specially engineered mesh screens installed on windows and doors to block heat, glare, and UV rays before they enter your home. They help keep indoor spaces cooler, reduce sun damage to interiors, and improve energy efficiency.

  • Our solar screen fabrics are designed to block a high percentage of solar heat and UV rays while still allowing visibility and airflow. Actual performance depends on fabric type, window orientation, and sun exposure.

  • Solar screens can help reduce indoor temperatures and decrease strain on your air conditioning system. Many homeowners notice improved comfort and potential energy savings, especially on west- and south-facing windows.

  • Yes. Every solar screen from Honey Glass is custom measured and built to fit your windows and doors precisely for a clean, secure installation. We offer multiple frame colors, and material options to meet your needs and match your home’s exterior.

  • Solar screens are low maintenance. Occasional rinsing or gentle cleaning with mild soap and water is usually sufficient to keep them looking great.

  • No—solar screens are designed to reduce glare while still allowing you to see outside clearly. They filter harsh sunlight without completely blocking natural light.

  • Yes. During daylight hours, solar screens provide increased privacy from outside while maintaining visibility from inside.

  • Most residential solar screen installations are completed in a few hours once materials are ready. Lead times for custom fabrication typically range from a few business days to about a week.

  • Absolutely. Many clients choose to replace damaged or outdated glass and add solar screens at the same time for improved comfort, energy efficiency, and curb appeal. We can bundle services into one streamlined project and quote.

  • We stand behind our work with a warranty covering both materials and labor. Specific terms vary by project, and we’ll provide all warranty details and documentation upon completion.
    If something goes wrong, we’re on it — no stress, no fuss.

Still have questions? Contact us for a free consultation and estimate.

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Schedule your free consultation.

Let’s Talk Glass & Screens.
We offer free consultations to assess your project, take initial measurements, and provide a clear, no-pressure quote.

Contact us directly at (623) 552-5444, or fill out our contact form below, and we will get back to you within 24 hours.

Complete the Contact Form HERE

Contact Info

Phone: (623) 552-5444
Email: contact@honeyglassaz.com
HoneyGlassAZ.com

Service Area

Proudly Serving the Greater
Phoenix Area:

Mesa | Chandler | Gilbert | Tempe | Queen Creek | Scottsdale | Phoenix | Glendale | Peoria | Ahwatukee | San Tan Valley | Apache Junction | Paradise Valley | Fountain Hills

Not sure if we come to you? Reach out and ask!