FAQs

  • Here’s how we make it easy for you:

    1. Initial Consultation: After completing our contact form, we will give you a call to discuss your needs, and schedule a time to have one of our representatives visit the work site.

    2. Site Visit & Quote: Next, one of our trusted team members will perform a site visit to take precise measurements of the glass to be replaced to determine pricing, and answer any questions you may have.

    3. Payment & Glass Ordering: After the site visit, our team will send you a clear quote + contract detailing the specifics of the job and request a down payment. Once the contract is signed, and the down payment is received, we will order the glass from our trusted suppliers.

    4. Install Scheduling: When the glass for your job is cut and ready, we’ll reach out to schedule a convenient installation date and time.

    5. Preparation: On the day of the job, our team arrives on time, reviews the plan, and prepares your space to protect your home or business.

    6. Installation: We carefully remove the old glass or windows and install the new ones with precision and care, following all safety and quality standards.

    7. Clean-Up: We don’t leave a mess — our team thoroughly cleans the area and responsibly disposes of old materials.

    8. Final Walkthrough: Before we leave, we walk you through the completed work to ensure you’re happy with everything. During this time, we’ll collect photos and videos for our internal records and your digital client folder.

    9. Post-Job Support: We provide a digital folder containing warranty information, relevant before-and-after photos, details about energy efficiency, and a script you can use to contact your home insurance provider about improvements that may qualify you for rebates or insurance rate reductions. We’ll also ask for your honest feedback and remain available if you have any questions or issues down the road.

  • We specialize in residential and commercial glass replacement and glazing, including window repairs, storefront glass, shower enclosures, mirrors, and custom glass projects.
    Basically, if you have a cracked, shattered, fogged, ill-fitting, outdated, or energy-inefficient window or glass, we’ve got you covered.

  • Yes! Honey Glass AZ is fully licensed and insured. We also work with a trusted team of skilled contractors to ensure all installations meet Arizona’s industry standards.
    In other words, you’re in safe hands — we’re fully legit and protect both you and your property.

  • Most residential window replacements take between 1 to 3 hours per window, depending on size and complexity. Commercial projects vary based on scope, but we’ll provide a clear timeline upfront. Most projects are completed within 2 to 4 weeks from your first call to the final walkthrough — depending on how quickly we can get the glass from our supplier and your availability for scheduling.
    We keep things moving, stick to our schedule, and get the job done right — without dragging things on or rushing through it.

  • Yes, we offer free consultations to assess your project and provide a detailed, transparent quote with no hidden fees.

    During the initial call, we’ll typically be able to give you a reliable ballpark estimate. After that, one of our team members will visit your site to take precise measurements of the glass that needs to be replaced. Once we have those details, we’ll provide you with a final, accurate job quote.

    No surprises here — you’ll have a clear idea of costs before any work begins.

  • We stand behind our work with a warranty covering both materials and labor. Specific terms vary by project, and we’ll provide all warranty details before starting and documentation upon completion.
    If something goes wrong, we’re on it — no stress, no fuss.

  • Yes, we offer prompt emergency repair services for broken or damaged glass. If you’ve got a smashed window that needs fixing fast, just call — we’ll get it sorted ASAP.

    Please note: Emergency services may include additional costs due to the priority nature of the job and after-hours availability. We’ll always be transparent about pricing before any work begins.

  • Absolutely! Our team treats your property with respect, cleaning up all debris and leaving the site spotless before we leave.
    We don’t just fix your glass; we make sure your place looks great when we’re done.

  • Our experts will assess your windows and recommend the best, most cost-effective solution—whether it’s replacing just the glass or the entire window unit.
    No need to replace the whole window if you don’t have to — we’ll help you save money where possible.

  • Yes, we can assist with insurance documentation and provide detailed reports to support your claim.
    We make dealing with insurance easier, helping you get the coverage you deserve.

  • You can schedule a free consultation directly through our website, call or text us at (623) 552-5444, or email us at contact@honeyglassaz.com.
    Pick whatever works best for you — we’re ready when you are.


  • We proudly serve the greater Phoenix metropolitan area, including Tempe, Scottsdale, Mesa, Chandler, Gilbert, Glendale, Peoria, and Paradise Valley.
    If you’re local to the Valley, chances are we can help.

  • We accept cash, major credit cards, and electronic payments via our online portal.
    Pay however you want — we keep it easy and convenient.

Schedule your free consultation.

Let’s Talk Glass.
We offer free consultations to assess your project, take initial measurements, and provide a clear, no-pressure quote.

Contact us directly at (623) 552-5444, or fill out our contact form below, and we will get back to you within 24 hours.

Complete the Contact Form HERE

Contact Info

Phone: (623) 249-9422
Email: contact@honeyglassaz.com
Business Hours:
Mon–Fri: 8:00 AM – 5:00 PM
Saturday: By Appointment
Sunday: Closed

Service Area

Proudly Serving the Greater
Phoenix Area:

Mesa | Chandler | Gilbert | Tempe | Queen Creek | Scottsdale | Phoenix | Glendale | Peoria | Ahwatukee | San Tan Valley | Apache Junction | Paradise Valley | Fountain Hills

Not sure if we come to you? Reach out and ask!